Here at Blue Sombrero, we pride ourselves on having the most comprehensive customer support in the industry. However, we also understand that certain customers have more specific and at times, more demanding needs. For those customers, we’ve introduced BLUE CARPET™ - our top of the line support package, providing an unmatched level of service. BLUE CARPET™ customers receive the following: Administrator Support: • Four (4) business hour response time to all issues • Dedicated Blue Sombrero Account Manager • Administrator-level access for your entire staff Parent Support: • Unlimited Weekly Case Limit Training: • Registration Setup Consultation • Live, Personalized Web Training Seminar • Training Review Call • Seasonal Review BLUE CARPET™ service is included with several Blue Sombrero software packages, or can be an upgrade for eligible organizations. Contact a Blue Sombrero Sports Consultant for pricing and details. Let Blue Sombrero roll out the BLUE CARPET™ for you and your customers!